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Making Steel All Shiny and New

When it seemed that steel had lost its gleam with American consumers, the industry turned to marketing to make it shine again.

In 1945, the American iron and steel industry was a colossus. The nation’s workers produced 67% of the world’s pig iron and 72% of the world’s steel. Enormously boosted by government contracts during the war, “Big Steel” looked like it would dominate world steel production for the foreseeable future. Korea, Vietnam, the Cold War—all were good for business. Yet in 1959, steel imports surpassed exports for the first time.

As the Sixties dawned, the American steel industry was showing its age. Cheaper imports and labor unrest were definitely issues, but so too was steel’s reputation. Aluminum and plastics were the hot and trendy modern materials. Steel was old-fashioned: heavy, dirty, prone to rust. It was necessary, but it sure wasn’t cool.

Steel didn’t smack of the Space Age. It didn’t help that the man who promised to put men on the Moon, President John F. Kennedy, had reacted vigorously to the industry’s reneging on a labor agreement his administration had helped settle. Grand juries and congressional investigations put the steel bosses in a bad light.

The industry needed some public relations help. Scholar Nicolas P. Maffei calls Big Steel’s turn to market research an “unusually progressive step” for a generally complacent industry. The dominant producer, US Steel, and the American Iron and Steel Institute, the industry trade group, looked to branding consultants to put some zing into the old metal.

The result was the “Gleam of Steel” marketing campaign. The industry plunged into “vigorously and aggressively promoting the steel sector as forward-looking, and steel as a bright, light and modern material.”

“The gleam in her eye says it’s stainless steel!” ran one print campaign. With the new Steelmark emblem, which suggested a “glinting twinkle of reflected light” and the brilliance of “stainless steel,” the push towards associating “shininess with informal, fashionable living” was on.

Maffei writes that the business press of the day made much of the competition in the “battle of materials.” But actually, domestic products like cookwares were usually mixtures of materials. Copper, brass, stainless steel, aluminum, and plastics like Teflon—discovered in 1938 and made commercially available in “non-stick” cookware in 1961—were all used by the same manufacturers.